Every RingCentral call, in your HighLevel timeline
Native call records with status, duration, and recording links — plus outcome tags for your HighLevel workflows. Keep your numbers on RingCentral. Flat pricing. No per-call fees. Ever.
For RingCentral RingEX. AT&T Office@Hand and RingCentral with Verizon are not supported. Ringline logs calls; it does not send or sync RingCentral SMS.
14-day free trial · Live on the HighLevel App Marketplace · Using RingCentral App Connect?
Your team won't switch phone systems. They shouldn't have to.
HighLevel's automation is excellent — right up until it can't see the calls your team actually makes. Porting numbers to a new dialer is the usual answer, and it's the reason so many rollouts stall. Ringline takes the other route: your numbers, your RingCentral apps, your habits stay exactly as they are, and HighLevel gets a complete, workflow-ready record of every conversation.
See what Ringline does
An illustrated overview of call logging, workflow tags, and connecting a client's account.
Illustrated product overview · on-screen text, no audio · October 2026
Live in three steps
Install from the HighLevel App Marketplace
Pick the accounts you want, approve the permissions, done. Takes about a minute.
Connect RingCentral
Click one button and approve on RingCentral's consent screen. No API keys, no copying credentials, nothing to configure inside RingCentral. Prefer hands-off? White-glove setup is free on every plan.
Map numbers and verify a call
Choose the HighLevel location for each RingCentral number, save the mapping, and place a test call. Check its record and outcome tag, then verify your intended workflow runs once.
What Ringline does
Call logging after the call ends
Inbound and outbound calls on your mapped RingCentral numbers land on the right HighLevel contact as native call records — answered, missed, or voicemail — after RingCentral finalizes the call.
Outcomes that fire your workflows
Ringline tags the contact with the call outcome, so a Contact Tag workflow can start your follow-up task, pipeline update, or text-back through your own HighLevel messaging service.
One-click connect, no API keys
You never copy a credential. Click Connect RingCentral, approve the permissions on RingCentral's own consent screen, and you're done — the same OAuth sign-in you already use.
Recordings and duration attached
Call records include duration and a secure recording link when audio is available from RingCentral, in the conversation timeline where your team already works.
No call is ever orphaned
Unknown callers become contacts automatically — with their phone number — so every conversation has a home from the very first ring.
Built for agencies
Connect up to two RingCentral accounts per agency, including a client's own account through a connect link. Manage each connection and map its numbers to the right HighLevel location from your dashboard.
Flat pricing that scales with you
All features on every plan. 14-day free trial. No per-call or per-minute fees.
Every plan includes one RingCentral account. Each additional account is $29/mo, for clients who run their own. Up to two RingCentral accounts per agency for now.
Solo
1 connected location
- ✓ Unlimited call logging
- ✓ No per-call fees
- ✓ Recordings, duration & status
- ✓ White-glove setup
Grow
Up to 5 locations
- ✓ Everything in Solo
- ✓ Flat price, no usage fees
- ✓ Priority support
Agency
Unlimited locations
- ✓ Everything in Grow
- ✓ Manage your client locations
- ✓ Free migration from other tools
Also run Aircall? Syncline does the same job for Aircall — same price, same setup.
Questions, answered
Does the free trial charge me?
Every plan starts with a 14-day free trial. HighLevel asks for a payment method at install, but nothing is charged until the trial ends — and you can uninstall any time before then.
Do you charge per call or per minute?
No. Ringline's call logging has no per-call or per-minute fees. Review the plan and connection terms in the HighLevel marketplace before you install.
Do I have to move my numbers to HighLevel?
No — that's the whole point. Your numbers stay on RingCentral, your team keeps using the RingCentral apps they already know, and HighLevel gets a complete record of every call. Nothing to port, no new dialer to learn.
Can HighLevel workflows react to these calls?
Yes. Ringline writes true call records through HighLevel's conversation provider system, and it tags the contact with the call outcome — ringline-missed-call, ringline-answered-call, or ringline-voicemail. Build workflows on Contact Tag → Tag added for these tags. Do not use the built-in Call Status trigger for Ringline records. The tag is removed automatically a minute later, so the next call fires your workflow again.
Which RingCentral plans work?
Ringline connects to RingCentral RingEX accounts with access to the required calling APIs. Connect as an account administrator. AT&T Office@Hand and RingCentral with Verizon are not supported. If you use another branded RingCentral service, ask support to confirm compatibility before installing.
Can each client keep their own RingCentral account?
Yes. Your first RingCentral account is included and each additional one is $29/mo, with a current limit of two per agency. Create a client connect link in your dashboard. The client's RingCentral administrator approves access without seeing your agency dashboard. Map that connection's numbers to the client's HighLevel location and verify a test call. Each link works once, expires after seven days, and can be revoked.
What does Ringline access in my accounts?
Ringline reads RingCentral numbers and call logs, manages its own event subscription, and fetches call recordings. Read Messages is used to find and play voicemail audio, not to sync SMS. Ringline never places, answers, or transfers calls. In HighLevel it finds or creates contacts, writes call records and outcome tags, and reads location names for mapping. Details are in our privacy policy.
How do I disconnect?
In your dashboard, choose Disconnect on the RingCentral connection you want to remove and confirm. Logging stops for that connection, its stored tokens and number mapping are cleared, and Ringline attempts to remove its subscription and revoke its authorization. Your other connections remain connected.
Stop losing calls between your phone system and your CRM
Get RinglinePrefer we set it up with you? Email [email protected] — white-glove setup is free on every plan.